Frequently Asked Questions

Travelers Guide
How do I find and book a vacation rental?

  • Go to�
  • Search for your ideal rental. You can search by location or preferences.
  • Contact�the rental owner or manager directly to confirm availability and to book. is a self-service website that enables you to directly contact vacation rental owners and property managers without dependence on a middleman. This eliminates the risk of double bookings and enables you to ask any questions you may have directly to the property owner, who knows his vacation rental best.

Two days have passed. What do I do if I do not receive a response to my inquiry?

How can I determine whether a vacation rental owner is legitimate?�

What is a traveler account?�

How do I create a Traveler Account?��

Taking advantage of your�Traveler account

How do I submit a review?�

How do I submit feedback about

Owners Guide

How do I list my property?

What are the listing guidelines?

When will my new listing be online?

How do I renew my Reserve kosher listing subscription?

How do I log into my account?

How do I report a technical error on the site?

What types of properties can I advertise?

What is a Featured Listing?

How much does a subscription cost?


Still can�t find your answer?
Send us your question and
we would be glad to help